Workplace problems can be difficult to navigate, particularly when you are unsure how to raise a concern, approach a manager or respond to a decision that affects your working life. Whether you are experiencing conflict with a colleague, facing a formal workplace process or struggling with a breakdown in communication, knowing where to turn for support can make a real difference.

Raising a grievance at work can feel daunting, particularly when the issue has already caused frustration, stress or a breakdown in trust. A grievance is generally a formal way for an employee to raise a workplace concern with their employer. It might relate to how someone has been treated, a disagreement with a decision, working relationships, workplace conditions or another issue that has not been resolved informally. But what actually happens once a grievance is raised?

Workplace problems rarely start with a major dispute. Often, they begin with something much smaller, a difficult conversation, a breakdown in communication, a disagreement over how something has been handled, or a situation that simply doesn't feel right. If these issues aren't addressed early, they can become increasingly difficult for everyone involved. This is why Work Resolve has been established: to provide practical, independent support to employees and employers who ar