You don't need to wait for a workplace situation to become a formal dispute before seeking support. If something is concerning you, affecting your working life or leaving you unsure about what to do next, an initial consultation can give you an opportunity to talk through the situation and consider your options. Early support can sometimes help prevent a situation from becoming more difficult.

Yes. You can speak to Work Resolve before deciding whether to raise a formal grievance. We can help you organise your thoughts, understand the issues you want to raise and prepare for a conversation with your employer. We can also help you consider whether a formal grievance is the right next step for your circumstances.

Yes. As part of ongoing support, we can help you review and structure workplace correspondence so that your concerns and key points are communicated clearly and constructively. We can help you identify information that may need clarification or further explanation. We do not provide legal advice or advise you on the legal merits of your correspondence.

Yes. Preparing for an important workplace meeting can make a significant difference to how confidently you approach it. We can help you understand what the meeting is likely to involve, organise the points you want to raise and think through questions you may be asked. Work Resolve can provide practical preparation and support, although we do not act as legal representatives.

Following your initial 45-minute consultation, you can decide whether you would like further support. There is no obligation to continue. If you do want additional help, we can discuss what support would be appropriate for your situation and agree the next steps with you.

Your conversations with Work Resolve are treated with respect and discretion. We will explain how your information is handled and what information may need to be shared in particular circumstances. Our Privacy Notice provides further information about how personal information is collected, used and protected.

Yes. Work Resolve can provide practical support while you are involved in a formal workplace process, such as a grievance, disciplinary process, investigation, capability process, redundancy consultation or appeal. We can help you prepare for meetings, organise information and understand the practical steps involved. We do not provide legal advice or legal representation.

Yes. Work Resolve provides support to both employees and employers. For employers, this can include practical support around workplace conflict, communication, early intervention and resolving difficult situations constructively. The nature of the support will depend on the circumstances and the needs of the organisation.

Mediation is not suitable for every workplace situation. During an initial discussion, we can help you consider whether mediation or another form of workplace support may be appropriate. Where mediation is not suitable, we can discuss other practical ways of approaching the situation. If you require legal advice, we will recommend that you seek advice from an appropriately qualified legal professional.

The initial consultation costs £95 for 45 minutes. If you decide that you would like further support after your consultation, additional support is charged at £65 per hour. We will discuss the likely support required with you before any further work is undertaken, so you can make an informed decision about whether you wish to proceed.